Marc has 8 years of relevant work experience where he performed various administrative, customer service, and accounting functions in medical and BPO industries where he supported the following tasks for US and Canadian clients:
- Billing & Credit Collection and Processing
- Invoice Processing
- B2B Collection
- Accounts Receivable
- Account Analysis
- Order Analysis Review
- Customer Relationship Management
He has a degree in Mathematics and has been recognized as a Top QA for 2 consecutive years.
He also had a chance to train newbies under his supervision as he was a Subject Matter Expert during his time in the BPO.
He is proficient with the following tools: SAP, Oracle, Get-Paid, Salesforce, Cisco Jabber, DialPad, Microsoft Excel, and Google Sheets.

He is available to start immediately and he is amenable to working the night shift for any full-time position.

Predictive Index Behavioral Profile - Strategist
predictiveindex.com/reference-profile/strategist/

Strongest Behaviors

Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish.
Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.

Behavioral Summary

Marc Anthony is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.

Strongly technically-oriented, has confidence in own professional knowledge and ability to get things done quickly and correctly. With experience, will develop a high level of expertise and will be very aware of the mistakes committed by himself. Marc Anthony takes work and responsibilities very seriously and in the work environment, they are factual, direct, and authoritative.

ADMINISTRATIVE

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