Blog

Is it safe to outsource bookkeeping? Key Takeaway // Quick Answer Capterra’s 2023 Accounting Shortage Survey found that 71% of businesses outsource at least some finance and accounting work. 65% use full-service support. The data shows that outsourcing bookkeeping is not only safe, but is a secure and widely accepted... read more →

They can tell. Your customers can tell the difference. They know whether they’ve been thrown into the ring of talking to AI vs human chat support. When it’s the first, they don’t always like it. Answering what the disadvantages of AI in customer service are is in tandem with understanding... read more →